Star

Care

We keep your website healthy, up-to-date, and performing at its best. Enjoy the peace of mind you get when your company uses Epic’s Star Care.

 BigCommerce   &     WordPress

Frequently

asked questions

01

What’s the Customer Happiness Program?

Every month, we’ll go through your website and perform an audit, so that the best practices for Conversion Rate Optimization, Merchanding, and Search Engine Optimization are met.

02

Can we create a custom service level agreement?

For sure! Contact us and let’s create something custom for your company.

03

Are there any long term contracts?

All service agreements are month-to-month. We’re confident that you’ll love Star Care.

04

Do you offer custom packages?

Most of the time, yes, but we look at these requests on a case by case basis. Contact us and we’ll let you know.

05

Do you offer Star Care to websites that Epic didn’t create?

Most of the time, yes, but we look at these requests on a case by case basis. Contact us and we’ll let you know.

06

Do you offer discounts for multiple sites?

We sure do, contact us and we’ll create a custom service level agreement for your company.

Consulting Services

GET HELP FROM OUR TEAM 

Marketing Services

SEO, SOCIAL & EMAIL MARKETING

Website Design

DESIGNS TO MAKE YOU MONEY

BigCommerce Themes

SPECIALTY BIGCOMMERCE THEMES

BigCommerce Web Apps

ENHANCE YOUR SITE’S FUNCTIONALITY 

Star Care

CUSTOMER SUPPORT PACKAGES

10+ YEARS | 150+ WEBSITES | 70+ MONTHLY MANAGED CLIENTS

Portfolio:
Testimonials:

The Epic Story

How it all started

Partner Program

Partner up, make money

Work at Epic

Apply With Us

The Epic Blog

Check out what’s new

epicToolbox

A full suite of our
eCommerce Web Apps

epicBloom

Our eCommerce email
marketing Service

Legacy epicToolbox

Our first generation set
of eCommerce apps

Beautiful Southern Oregon, USA

72 N. Pioneer Ashland, OR 97520
(888) 498-5361

Support

Located In Beautiful Southern Oregon
72 N. Pioneer St. Ashland,
Oregon 97520
(888) 498-5361