Epic

Testimonials

Without our wonderful clients, we would not be where we are today. They inspire us to innovate, create, and deliver excellence every day. We are committed to building lasting partnerships with our clients and helping them achieve their goals.

 

Epic has been a great partner and has been very professional and we can count on productive open communication from them.
Epic's team is the best! We use them for website, social media, email campaigns and paid ads. They are easy to work with, responsive and they help take work off my plate so I can spend more time on growing my business.
Excellent business. I've had the opportunity to work with many different agencies and epicShops without a doubt has been one of the greatest. If you're looking for a company that will work and your business and help you grow, epicShops is your place to go.
Epic has been very easy to work with. Brandon and his crew are top notch when it comes to customer service. I've been very pleased with their professionalism, transparency and accountability. I'm happy to have them in my corner. Steve
I left a message asking for assistance as a new client, and I received a call promptly from the owner. I was wonderfully surprised by the speed, courtesy and flexibility in assisting us with a project that has a tight deadline and going above and beyond to partner with us in getting it completed on time. Looking forward to a long-term fruitful engagement with Epic.
The whole Epic team has been amazing from start to finish-- professional, creative, attentive, and knowledgeable. They helped us completely transform our website. Brandon, Rine, and Alex were fabulous to work with! We would recommend them for any website project you have.
Our not-for-profit organization worked with EPIC to create a brand new website with a whole new look and feel. Brandon and his team went above and beyond to create a beautiful website! We couldn't be happier with the results and would highly recommend their services!
We worked with Brandon and his crew on a project over several months. They were always easy to deal with, attentive to our vision while making helpful suggestions and responsive to our need to get all the details correct in our complex products. I recommend them wholeheartedly for your next project.
We recently had a query with EPIC for their template that has been used on our website with BigCommerce and were delighted to receive exceptional client support from Al Mendez. Very happy with the response time as well as the professional approach in solving our issue. Thank you EPIC!
Have contacted support several times - Al Mendez went beyond the 'extra mile to provide assistance ! Response were fast an 'on the money' !
Purchased a theme for our store on BigCommerce. We had a few hiccups implementing elements from our old theme to the new one and the support team resolved everything with multiple emails and even video support. One of the best customer support experiences I’ve had from a tech company. Very happy customer!
Thanks for the support of your Big Commerce theme. Epic was very helpful and responsive and I would highly recommend.Jennifer
Great customer service and very responsive.
Thank you, Al, for such good service.
If you have any experience with Shopify or Bigcommerce, you know the struggle to find the perfect theme to match the vision you have for your users experience and overall design/layout of your store, that is unless you have a budget for custom developers.After years of experience building on Shopify and Bigcommerce, i can confidently state that the themes and apps from Epic not only provide what i wanted down to the smallest detail, it went way beyond with even more subtle design elements that dropped my jaw. You will get more than what you pay for and the support is instant via email. The solutions provided to support tickets are valid and work first try within about 2 minutes of my ticket being created.The company is based in Oregon, not Asia.The themes are supported by Bigcommerce and Shopify.Support is the best in the business.Help Documentation is on point and straight forward.Apps and themes are well thought out solutions that don't leave you wanting more or feeling like you are settling.
Al, my Client Support Manager was very professional and responsive on a few tough issues with which we were dealing. His was able to help us and solve our issues. I highly recommend Epic Websites and Marketing!
Fantastic support. Hand holding until it was right. I am sold. You'll be super happy with their support.
This outstanding and professional company is tops on my list of the companies I have worked with in my five years with Dental Staffing. Friendly, knowledgeable, courteous and so willing to help me move my company forward. I'd highly recommend Epic!!
Great themes for Big Commerce and terrific customer service. I had some issues with the initial installation and they were quick to respond and help me. Would highly recommend.
Our marketing consult experience with Epic was productive and beneficial. Tapping into Brandon's experience in marketing will definitely inform decisions we make going forward relating to home page structure, visual indicators to encourage conversions. call to action buttons etc. For any looking to speed up their learning curve on optimizing the conversion potential of their web site, would highly recommend Epic.
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Helen –  Just wanted to take a moment to tell you how much I love my Epic site. I was worried I’d see a drop in orders at first but they are rolling in better than ever. I’m finding it easy to add products and blogging is actually fun because it’s so easy to use the technology. Thanks again for making my life easier!

Duane – Epic brings a fresh and exciting approach to fully independent Florist eCommerce. Their integration with a proven and growing provider in Big Commerce made our decision a no brainer. Continual updates and upgrades, truly SEO friendly and easy to use interface, and of course superior “Florist Specific” support through epicFlowers will quickly make epicFlowers the most sought after Independent Florist eCommerce Solution.

Adam – I cannot say enough good things about Brandon and his staff at Epic Flowers. Anytime I have an issue, I get immediate response and great customer service. Brandon even spent hours fixing a bad link on one of my older websites today. He truly does care about all his customers and everyone in the flower industry! Epic rocks!

Brennen – My website is operating at a 12% conversion rate today. That’s the best it has ever done. My overall 30 day total is 7.7% which is still much higher than in the past!

Buffie – My order amounts are really up. A lot of $100 plus orders. Also noticing a lot more people calling me for big events.  Very happy with the website !!!

Lori Gabelman – Lake Tahoe Wedding Flowers   Brandon’s knowledge of technology combined with an understanding of the floral industry is an amazing asset. I tried for years to find someone like him. He is exceptional at what he does.

Suzanne Wade – We have had wire service websites and knew that we wanted to have an independent site. We studied several recommended site builders, but kept going back to epicFlowers. I have known Brandon for several years. It is obvious that he and his knowledgeable team are dedicated to the success of Real Florists. So finally in November I was ready. It was a crazy time of year to take on what I thought was going to be a time consuming endeavor. To my surprise and delight it couldn’t have been easier. We were up and running with a very modern, easy to navigate and money making website in less than three weeks. The epicFlowers Team continues to be very interested in our satisfaction and are readily available for any questions or needs. We look forward to the growth we know will come from this user friendly website which is also mobile ready and accessible from Facebook. Take a look, you’ll be impressed.

Sher –  After changing my website over to epicFlowers I have seen a growth in sales, my conversion rate is up over 80% and my customer base has increased by approximately 10%. This is in less than 35 days. I have also experienced an average order increase of $ 15.00. The service and communication with Epic staff is outstanding and the response time is rapid. You can truly tell that this is a company that has the client’s interests in mind in everything that they do! Having the ability to make changes to prices at will, offer a daily special, send my emails rapidly, change out a banner, communicate with my clients, upload new pictures…all of these are just so easy. Being able to make orders from mobile phones has thrilled my younger clients and everyone has a compliment about the ease of navigation on the new site. Having the security of payment in several forms is a plus and kudos to BigCommerce. More importantly, the owner, Brandon Kirkland comes from a family of florists so he is aware of the needs of Real Florists. His Epic staff is responsive to my needs and makes changes in a timely manner. I trust them to advise me on what works and what doesn’t with SEO. In making the transition, I never skipped a beat thanks to the excellent SEO provided by Epic. This is a remarkable company, and my only regret is taking so long to make the change. Rock On epicFlowers and Epic staff…you do Rock!

Dianne –  “Thank you for creating my extraordinary new website. Not just another pretty florist’s website…the site is beautiful, functional and very user friendly. My website has generated a new image of my flower shop that has significantly increased our e-commerce sales. With it’s fresh look, elegant banners, exquisite images, easy to navigate and use ordering pages, customers find ordering online to be a breeze on our secure site. You truly care about your client’s business and you offer concrete advice and support when needed. You differentiate yourself not only technically, but in your ability to communicate practical, useful and inspiring advice. Thank you for being so generous with your time in explaining all aspects of creating my website and at the same time, being so intent on creating the site I envisioned. Without reservation, I would highly recommend you to florists large and small because your service truly does deliver much more than just a pretty website. Your attention to detail has resulted in an outstanding and very professional, affordable website. You combine your good eye for detail with initiative and a unique flair for design. You have exceeded all of my expectations with exceptional customer service and a top notch final product. You were able to capture the essence of my shop’s individuality and “paint” Richardson’s Flowers image online. You truly are a “floral tech visionary!”

Adam – I love my wedding blog website. Brandon was really easy to work with. epicFlowers rocks! Brandon is an amazing human being, and has been working his ass off for me the last month or so! I am so impressed with his passion for making awesome florist websites, and how much attention he gives you in the process. I have gotten more customer service in one hour with Brandon than I have had with any other company I have ever dealt with! He really is for real!

Steve Sorrell –   Brandon and epicFlowers, together with Big Commerce, is a great team that has provided me with the absolute best e-commerce site available. From beginning to end, the building of my new site was effortless on my part. Every single thing that I wished for in my site was implemented and the site looks great! I couldn’t be any happier! And talk about results…before the site had fully propagated across the web, I was already receiving orders! Now THAT is a site that works for me!

Suzanne – Today we received an order for a $125 gourmet basket. Now the catch on this was it was from a company in NYC to a gal in Ridgewood NJ. I’m in Nevada! At first I thought it might be fraud. I Googled the company and they were legit. Then I noticed I had a phone message. It was from the company. They wanted to change the card message. I called them and when I had the corrected info I asked how they found us. She said she was Googling for gift baskets and really liked our website. Now that is some SEO! She says I know you’ll use TF or someone, but I just liked your site. I’m impressed! Thanks!

Phil Enderle – If you would like to work yourself to death making flower arrangements, then you really need one of these websites that actually work better than they should. We are fairly new to these, but have been through our share of other websites throughout the years. HANDS DOWN the website from epicFlowers is heads and shoulders above any of the ones we have used before. Order conversion is up and some of the features are found no where else. The mobile site has already paid for itself in orders that have been placed on it in the 2 weeks it has been live. On a lot of days there are more orders generated from mobile devices than there are desk/laptop orders. Just about everywhere you look now days you can see people of all ages using a smart phone or notepad. A florist that has a mobile-friendly website will be well-positioned to take advantage of this huge surge in order growth.

Connie – Several times in your life, a chance meeting turns into a beautiful thing. For me, Brandon at epicFlowers was one of those chances and now I have a beautiful mobile-ready e-commerce website. I’ve never worked with a more laid back, yet buttoned up guy. He listens, understands (because he’s a florist too) and has the talent to put it all together for you. The software is easy to learn, use and I am in complete control. I recommend them to any florist looking for an ecommerce site, independent from the wire services. It’s everything they can do and more.

Paul Kerbel –  I would just like the floral community to know how happy I am, since I converted my website to an epicFlowers site. Brandon, Duane, Katy, etc. are all a delight to work with. They are innovative and give great customer service. Any questions you have are addressed in a very short time. They’re suggestions have generated a very nice increase in my online sales and has driven many customers to call us from out of town as well. The new mobile friendly website is fantastic. As you know, the whole world is going mobile and the interface is designed to be so user friendly, that it makes ordering a snap. I would recommend working with their group. They are the best I have ever worked with!

Jonathon –  Brandon was awesome to work with, artistic, meticulous, great attention to my wants and needs, and has a great product with great enthusiasm for promoting it. He’s creating some of the very finest flower sites on the web. And believe me – I’ve researched and looked at many many many floral sites. The available competition pales in comparison.

Greg Forsberg – Just wanted to say that this website is really working out great. With this pricing structure our average order is around $80. Much more than it used to be and somehow we are getting orders with no help from Google. Thank you for our awesome new website. It is better in every way than our old “wire service” website. It’s truly built to sell flowers and the plug-ins available add great functionality and finally we can service our customers the way we have always wanted! All the best, Greg

Richard Lindskoog – We have been a customer for almost a year and couldn’t be happier with Brandon and his team. We immediately experienced 50% more orders with our new website. Also, we have been extremely satisfied with the ongoing support and the customization that we have requested. They are definitely a 5 Star operation from our experience!

Tony Medlock – Since we changed to EpicFlowers our internet sales have exploded! They were great with the initial setup and help is only a click away. We have used other web development companies, but they are simply the best!

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