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Our Reviews & Testimonials

Without our wonderful clients, we would not be where we are today. They inspire us to innovate, create, and deliver excellence every day. We are committed to building lasting partnerships with our clients and helping them achieve their goals.

Google Rating
4.8
Based on 75 reviews
Three EpicShops client testimonials displayed in card-style boxes with five-star ratings. Each card features the client’s name, profile photo or icon, and their written review praising the professionalism, support, and quality of EpicShops’ services. Decorative yellow stars surround the testimonial cards.

More Google Reviews

epicShops - EPIC4.8
Based on 75 reviews
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victor vieyra
4 days ago
I was referred to Brandon and his team at epicShops, and I’ve been genuinely impressed with their adaptability and their ability to take on challenging tasks to meet our stores needs. I also appreciate that they’re local in Oregon and truly invested in building a partnership rather than treating us like just another customer. Working with them has been a great experience, and I’d recommend them to anyone looking to develop a professional new website or improve and support their existing one.
Jonathon B
3 months ago
Can't ask for a better and more responsive team to trust my online business to! Been working with Brandon and crew for MANY years now, and they just can't be beat - I love our website and it's an extremely important part of our business, as well as tops in features and function, built on a very reliable, advanced foudation. I need our online image to look as professional as our store, and they do this SO well. I've looked at ALL the other florist website providers, and Epic designs and functionality are over the top best, and their apps provided for functionality are incredible pieces of kit, which he never quits adding to them. Brandon (owner) is a floral visionary, and has created a "kit" of functions above and beyond any others I have looked into. I was Brandon's 2nd "customer" (as well as a great friend) more years ago than I can remember, and he never stops creating new functions! I'm tellin' ya' - the man is obsessive, in a very very good way. Look no further.
Response from the owner:Thanks, Jonathon! We appreciate your business and love working with you too 🙂
Marshall Doak
5 months ago
We work with a lot of small businesses at the SOU Small Business Development Center, and now with the SOU PIER Project for Jackson County, and have the ability to judge what makes a company successful or not. The EPIC Team has proven themselves to be professional, responsive and truly interested in the product and client experience. I have a tendency to rate companies on a 2 - 4 basis on a 1 - 5 scale. Not with EPIC, they are absolutely great at what they do best, taking care of their clients needs. The EPIC Team gets a 5, only because that is the top of the scale. They merit extra credit also!
Response from the owner:It was a pleasure working with you, Marshall! We appreciate your business and the review!
Phoenix Helio
7 months ago
The EPIC team has been essential in guiding me properly through the design of my website and effectively communicating my business mission and services. The support I received from EPIC made a world of difference and helped me design my promotions and marketing to attract my ideal clients. Prior to being introduced to EPIC, I consulted with other companies and none of them offered the same insight or quality feedback and support that I found with EPIC.
Response from the owner:Thank you so much for the thoughtful review! We’re honored to have been part of your journey and to help bring your website, mission, and services to life. Our goal is always to provide clear guidance and meaningful support, so it’s great to hear it made a difference. We’re excited to keep working with you as your business continues to grow!
Shannon La Creta
12 months ago
I found EPIC through the BigCommerce Partner Directory. They were super fast, easy to work with, and followed directions perfectly. Communication was excellent — Liza responded quickly and made the entire process seamless from start to finish. We’ll definitely be using them again for future website projects. Highly recommend!
Response from the owner:Thank you, Shannon! We truly appreciate your feedback and are happy to hear you had a great experience working with our team. It was a pleasure collaborating with you, and we look forward to partnering again on future website projects!
Christin Sigworth
1 year ago
Professionals through and through. Hired them for something very specific and they went above and beyond to customize our program and even created a personal guide for how to use it. Highly recommended! Will stick with them for a long time.
Response from the owner:Thank you, Christin! We’re so glad we could tailor the program to fit your needs and provide that extra support. It means a lot to know you’d recommend us—we look forward to working with you for many years to come!
Tyler Lake
1 year ago
Brandon and his team are great at what they do and are super knowledgeable when it comes to web design and development!
Response from the owner:Thanks, Tyler! We really appreciate the kind words. You've been awesome to work with, and we’re confident anyone needing PPC or offline marketing is in great hands with you.
Michelle Meilicke
1 year ago
Building a website sounded like your personal nightmare to me. I started at absolute zero, no clue, no time to figure it out and they basically saved my life. They answered every random question I threw at them (even the ones that started with “this might be a stupid question but…”), and explained everything without making it complicated. Honestly, it felt more like working with friends who actually knew what they were doing, instead of some big scary tech company. They never left me waiting for a response. They were super professional, but also just really cool humans. My website turned out amazing, and I’m honestly still a little shocked at how easy they made it feel. Highly recommend. 12/10.
Response from the owner:Thank you so much, Michelle! We're thrilled to hear you had such a great experience. Our goal is always to make the process easy, supportive, and even a little fun! We're so happy you love your new website. It was truly a pleasure working with you!
Michael Pfeiffer
2 years ago
EPIC was great for a new, revamped skin on our existing BigCommerce website following an acquisition and subsequent rebranding. Brandon, Liza, Moses and the entire support team were great from start to finish! Would def use again. Like with all technical asks and projects there are unforeseen obstacles and forks in the road, and what I liked most about the EPIC project manager, design and support staff was their responsiveness, problem solving, communication, and ultimately follow-through. They are reasonably priced, extremely professional, and engaged at all levels. Thanks again!
Response from the owner:Thank you for your great review, Michael! We’re happy to have been part of your website revamp and look forward to working with you again!
Virginie Dorn
2 years ago
I had questions after purchasing one of their themes and, I must say, I was absolutely impressed by their customer service. They took the time to look into the matter and provide suggestions. Most theme makers we use do not bother to answer if we have questions. Thank you EPIC team!
Response from the owner:We appreciate your feedback, Virginie! Glad we could assist with your theme and provide the support you needed.
Iron Art Glass
2 years ago
I am changing my review because Epic made an effort to show me how to work some of the details in the theme I purchased. Although my initial request was missed, creating some frustration, the company communicated a solution with me and provided the service I required. technology is great when it works, I have optimism that the theme I'm working with will provide the results needed.
Response from the owner:We appreciate you revisiting your review and giving us the chance to assist with the theme. We're committed to ensuring you get the results you’re looking for, and we’re always here to help!
Vasyl Rabosyuk
2 years ago
Epic did an excellent job redesigning my website. They gave me the right options, worked fast, and made it more modern and flexible. Overall, great experience and fantastic website design work. Highly recommend!
Response from the owner:We’re so pleased to hear you’re happy with the new design and flexibility of your website. Thank you Vasyl for the positive review and recommendation. We loved working with you to bring your vision to life.
Shea McClure
2 years ago
Good experience.
Response from the owner:Thank you for your feedback, Shea! We're glad to hear you had a good experience with us.
Holly Kloubec
3 years ago
I LOVED working with Epic on our new website! They are fast, creative, responsive and super easy to work with! I highly recommend them 🙂
Response from the owner:Thank you so much for your kind words, Holly! It was an absolute pleasure working with you on your new website.
Ahisar Orozco
3 years ago
This company is absolutely amazing, they have been very responsive, and I can truly tell they care about their customers. I would without a doubt recommend this company to anyone.
Response from the owner:We're thrilled to hear that you've had a positive experience with us, Ahisar! Your recommendation means a lot, and we truly appreciate your support. Thank you.
Sal Munoz
3 years ago
I have been working with EPIC on several projects now. They do excellent work, are very responsive and have excellent customer service. We had to do an urgent project where we only had a week or so. They completed the project in days and with excellent quality!! I will continue to work with them for a long time.
Response from the owner:Thanks a lot for your positive feedback, Sal! We're delighted that you're happy with our work on the recent urgent project. Looking forward to many more successful collaborations!
Jared Crellin
4 years ago
Epic has been a great partner and has been very professional and we can count on productive open communication from them.
Response from the owner:Great to hear that you've had a positive experience working with Epic! Thank you for taking the time to share your thoughts. If there's anything we can do to improve your experience and turn that 4-star review into a 5-star one, please let us know. We appreciate your partnership and look forward to continuing to work with you.
Russell Phillips
4 years ago
Epic's team is the best! We use them for website, social media, email campaigns and paid ads. They are easy to work with, responsive and they help take work off my plate so I can spend more time on growing my business.
Response from the owner:Thank you so much for your kind review, Russell. It has made our day, and we hope to have the opportunity to continue working with you.
Ezra
4 years ago
Excellent business. I've had the opportunity to work with many different agencies and epicShops without a doubt has been one of the greatest. If you're looking for a company that will work and your business and help you grow, epicShops is your place to go.
Response from the owner:We appreciate your kind words, Ezra. Thank you for this review!
Steve Mokhtary
4 years ago
Epic has been very easy to work with. Brandon and his crew are top notch when it comes to customer service. I've been very pleased with their professionalism, transparency and accountability. I'm happy to have them in my corner. Steve
Response from the owner:Thank you for the kind words, Steve. It's a pleasure working with you.
LA Diaz
4 years ago
I left a message asking for assistance as a new client, and I received a call promptly from the owner. I was wonderfully surprised by the speed, courtesy and flexibility in assisting us with a project that has a tight deadline and going above and beyond to partner with us in getting it completed on time. Looking forward to a long-term fruitful engagement with Epic.
Response from the owner:We appreciate your review, LA. Looking forward to a long-term fruitful engagement as well!
OHRA Resource Development
4 years ago
The whole Epic team has been amazing from start to finish-- professional, creative, attentive, and knowledgeable. They helped us completely transform our website. Brandon, Rine, and Alex were fabulous to work with! We would recommend them for any website project you have.
Response from the owner:Thank you for the kind words. It was a pleasure working with you and the whole team of OHRA Resource Development.
Cass Sinclair
4 years ago
Our not-for-profit organization worked with EPIC to create a brand new website with a whole new look and feel. Brandon and his team went above and beyond to create a beautiful website! We couldn't be happier with the results and would highly recommend their services!
Response from the owner:Glad to be of help, Cass! Thank you for this review.
Chris Chance
5 years ago
We worked with Brandon and his crew on a project over several months. They were always easy to deal with, attentive to our vision while making helpful suggestions and responsive to our need to get all the details correct in our complex products. I recommend them wholeheartedly for your next project.
Response from the owner:Thank you for the trust and for the recommendation, Chris. It was a pleasure working with you.
Doha Drug Store
5 years ago
We recently had a query with EPIC for their template that has been used on our website with BigCommerce and were delighted to receive exceptional client support from Al Mendez. Very happy with the response time as well as the professional approach in solving our issue. Thank you EPIC!
Response from the owner:We appreciate the review. Glad to be of service 🙂

More ♥ Love

♥ Helen

Just wanted to take a moment to tell you how much I love my Epic site. I was worried I’d see a drop in orders at first but they are rolling in better than ever. I’m finding it easy to add products and blogging is actually fun because it’s so easy to use the technology. Thanks again for making my life easier!

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♥ Duane

Epic brings a fresh and exciting approach to fully independent Florist eCommerce. Their integration with a proven and growing provider in Big Commerce made our decision a no brainer. Continual updates and upgrades, truly SEO friendly and easy to use interface, and of course superior “Florist Specific” support through epicFlowers will quickly make epicFlowers the most sought after Independent Florist eCommerce Solution.

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♥ Adam

I cannot say enough good things about Brandon and his staff at Epic Flowers. Anytime I have an issue, I get immediate response and great customer service. Brandon even spent hours fixing a bad link on one of my older websites today. He truly does care about all his customers and everyone in the flower industry! Epic rocks!

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♥ Brennen

My website is operating at a 12% conversion rate today. That’s the best it has ever done. My overall 30 day total is 7.7% which is still much higher than in the past!

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♥ Buffie

My order amounts are really up. A lot of $100 plus orders. Also noticing a lot more people calling me for big events. Very happy with the website !!!

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♥ Lori Gabelman

Lake Tahoe Wedding Flowers Brandon’s knowledge of technology combined with an understanding of the floral industry is an amazing asset. I tried for years to find someone like him. He is exceptional at what he does.

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♥ Sher

After changing my website over to epicFlowers I have seen a growth in sales, my conversion rate is up over 80% and my customer base has increased by approximately 10%. This is in less than 35 days. I have also experienced an average order increase of $ 15.00. The service and communication with Epic staff is outstanding and the response time is rapid. You can truly tell that this is a company that has the client’s interests in mind in everything that they do! Having the ability to make changes to prices at will, offer a daily special, send my emails rapidly, change out a banner, communicate with my clients, upload new pictures…all of these are just so easy. Being able to make orders from mobile phones has thrilled my younger clients and everyone has a compliment about the ease of navigation on the new site. Having the security of payment in several forms is a plus and kudos to BigCommerce. More importantly, the owner, Brandon Kirkland comes from a family of florists so he is aware of the needs of Real Florists. His Epic staff is responsive to my needs and makes changes in a timely manner. I trust them to advise me on what works and what doesn’t with SEO. In making the transition, I never skipped a beat thanks to the excellent SEO provided by Epic. This is a remarkable company, and my only regret is taking so long to make the change. Rock On epicFlowers and Epic staff…you do Rock!

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♥ Dianne

Thank you for creating my extraordinary new website. Not just another pretty florist’s website…the site is beautiful, functional and very user friendly. My website has generated a new image of my flower shop that has significantly increased our e-commerce sales. With it’s fresh look, elegant banners, exquisite images, easy to navigate and use ordering pages, customers find ordering online to be a breeze on our secure site. You truly care about your client’s business and you offer concrete advice and support when needed. You differentiate yourself not only technically, but in your ability to communicate practical, useful and inspiring advice. Thank you for being so generous with your time in explaining all aspects of creating my website and at the same time, being so intent on creating the site I envisioned. Without reservation, I would highly recommend you to florists large and small because your service truly does deliver much more than just a pretty website. Your attention to detail has resulted in an outstanding and very professional, affordable website. You combine your good eye for detail with initiative and a unique flair for design. You have exceeded all of my expectations with exceptional customer service and a top notch final product. You were able to capture the essence of my shop’s individuality and “paint” Richardson’s Flowers image online. You truly are a “floral tech visionary!

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♥ Adam

I love my wedding blog website. Brandon was really easy to work with. epicFlowers rocks! Brandon is an amazing human being, and has been working his ass off for me the last month or so! I am so impressed with his passion for making awesome florist websites, and how much attention he gives you in the process. I have gotten more customer service in one hour with Brandon than I have had with any other company I have ever dealt with! He really is for real!

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♥ Steve Sorrell

Brandon and epicFlowers, together with Big Commerce, is a great team that has provided me with the absolute best e-commerce site available. From beginning to end, the building of my new site was effortless on my part. Every single thing that I wished for in my site was implemented and the site looks great! I couldn’t be any happier! And talk about results…before the site had fully propagated across the web, I was already receiving orders! Now THAT is a site that works for me!

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♥ Suzanne

Today we received an order for a $125 gourmet basket. Now the catch on this was it was from a company in NYC to a gal in Ridgewood NJ. I’m in Nevada! At first I thought it might be fraud. I Googled the company and they were legit. Then I noticed I had a phone message. It was from the company. They wanted to change the card message. I called them and when I had the corrected info I asked how they found us. She said she was Googling for gift baskets and really liked our website. Now that is some SEO! She says I know you’ll use TF or someone, but I just liked your site. I’m impressed! Thanks!

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♥ Suzanne Wade

We have had wire service websites and knew that we wanted to have an independent site. We studied several recommended site builders, but kept going back to epicFlowers. I have known Brandon for several years. It is obvious that he and his knowledgeable team are dedicated to the success of Real Florists. So finally in November I was ready. It was a crazy time of year to take on what I thought was going to be a time consuming endeavor. To my surprise and delight it couldn’t have been easier. We were up and running with a very modern, easy to navigate and money making website in less than three weeks. The epicFlowers Team continues to be very interested in our satisfaction and are readily available for any questions or needs. We look forward to the growth we know will come from this user friendly website which is also mobile ready and accessible from Facebook. Take a look, you’ll be impressed.

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♥ Phil Enderle

If you would like to work yourself to death making flower arrangements, then you really need one of these websites that actually work better than they should. We are fairly new to these, but have been through our share of other websites throughout the years. HANDS DOWN the website from epicFlowers is heads and shoulders above any of the ones we have used before. Order conversion is up and some of the features are found no where else. The mobile site has already paid for itself in orders that have been placed on it in the 2 weeks it has been live. On a lot of days there are more orders generated from mobile devices than there are desk/laptop orders. Just about everywhere you look now days you can see people of all ages using a smart phone or notepad. A florist that has a mobile-friendly website will be well-positioned to take advantage of this huge surge in order growth.

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♥ Connie

Several times in your life, a chance meeting turns into a beautiful thing. For me, Brandon at epicFlowers was one of those chances and now I have a beautiful mobile-ready e-commerce website. I’ve never worked with a more laid back, yet buttoned up guy. He listens, understands (because he’s a florist too) and has the talent to put it all together for you. The software is easy to learn, use and I am in complete control. I recommend them to any florist looking for an ecommerce site, independent from the wire services. It’s everything they can do and more.

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♥ Paul Kerbel

I would just like the floral community to know how happy I am, since I converted my website to an epicFlowers site. Brandon, Duane, Katy, etc. are all a delight to work with. They are innovative and give great customer service. Any questions you have are addressed in a very short time. They’re suggestions have generated a very nice increase in my online sales and has driven many customers to call us from out of town as well. The new mobile friendly website is fantastic. As you know, the whole world is going mobile and the interface is designed to be so user friendly, that it makes ordering a snap. I would recommend working with their group. They are the best I have ever worked with!

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♥ Jonathon

Brandon was awesome to work with, artistic, meticulous, great attention to my wants and needs, and has a great product with great enthusiasm for promoting it. He’s creating some of the very finest flower sites on the web. And believe me – I’ve researched and looked at many many many floral sites. The available competition pales in comparison.

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♥ Greg Forsberg

Just wanted to say that this website is really working out great. With this pricing structure our average order is around $80. Much more than it used to be and somehow we are getting orders with no help from Google. Thank you for our awesome new website. It is better in every way than our old “wire service” website. It’s truly built to sell flowers and the plug-ins available add great functionality and finally we can service our customers the way we have always wanted! All the best, Greg

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♥ Richard Lindskoog

We have been a customer for almost a year and couldn’t be happier with Brandon and his team. We immediately experienced 50% more orders with our new website. Also, we have been extremely satisfied with the ongoing support and the customization that we have requested. They are definitely a 5 Star operation from our experience!

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♥ Tony Medlock

Since we changed to EpicFlowers our internet sales have exploded! They were great with the initial setup and help is only a click away. We have used other web development companies, but they are simply the best!

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Hours:

Monday – Friday 8 a.m. to 4 p.m. (Pacific Time)

Address:

Ashland, Oregon USA 97520

Phone:

(888) 498-5361

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