Finally, One Plan, and One Company that Handles Everything on Your BigCommerce Website.
Everything your online store needs — strategy, support, apps, and design — handled by one trusted team.
Proud to be the oldest BigCommerce partner in the world,
since 2009!
epicComplete is the prefect BigCommerce service for businesses who need a better, more personalized, support experience as well a set of great web apps that give you more control of your website as well as make more money online.
PLUS
$200/month
0-75 Orders per Month
PRO
$300/month
76-200 Orders per Month
PREMIUM
$500/month
201-1000 Orders per Month
ENTERPRISE
$750/month
1001 - 3000 per Month
ULTRA
$1200/month
3000+ Orders per Month
Everything below is included with every epicComplete plan:
1. Dedicated Account Manager
A single point of contact who keeps everything aligned across your Epic services.
- Your dedicated Account Manager understands your business and goals
- Helps plan priorities, timelines, and next steps
- Coordinates work between support, apps, themes, and services
- Keeps communication clear so nothing falls through the cracks
2. BigCommerce VIP Client Support
High-touch BigCommerce support that goes beyond basic help.
- Direct access to BigCommerce experts who know your store
- Help with updates, fixes, and everyday questions
- Design assistance and website training included
- Guidance through new features and ongoing improvements
10+ Website Apps That Help You Sell More Online
A suite of powerful apps—already chosen, configured, and supported for you.
- Access to Epic’s growing library of eCommerce apps
- Tools designed to improve efficiency and increase sales
- No researching, installing, or managing apps on your own
- One team to support everything instead of multiple vendors
30+ Beautiful Website Designs to Choose From
Professional themes designed to grow with your business.
- Access to Epic’s library of conversion-focused designs
- Clean, modern layouts optimized for performance
- Make updates and improvements without full redesigns
- A scalable foundation as your store evolves
FREE 30-Day Trial — Everything Included for 30 Days
Get full access to epicComplete with no contracts. Work with our team, use our apps and themes, and see the value for yourself—risk-free.
1. Dedicated Account Manager
When you partner with Epic, you’re assigned a dedicated Account Manager who understands your business and your goals. Your Account Manager acts as your main point of contact, helping coordinate projects, prioritize requests, and ensure everything runs smoothly.
Your Account Manager works closely with our design, development, and support teams to make sure your store stays on track. Whether you’re planning updates, launching new features, or need guidance on next steps, your Account Manager is there to help keep your BigCommerce store moving forward.
2. BigCommerce VIP Client Support
If you have an online store with BigCommerce and want a higher level of support, we can help. A Star Care support plan isn’t just about being able to answer questions and fix bugs.
On a BigCommerce Star Care support plan you will have access to your own BigCommerce Experts. Our experts can help with everyday BigCommerce questions, creating new graphic art, website training as well as someone who can guide you, walk you through new features and fix up any minor issues with your online business. To learn more about Star Care, click the button below.
3. Website Apps That Make You More Money
Epic has created a suite of online web apps that helps business have more control over their website as well as make more money online. Click the button below to learn more about the apps we’ve created and how Epic can help you more online.
4. Epic Themes
Epic Themes are professionally designed BigCommerce themes built to help your store look great and perform even better. Our themes focus on clean layouts, strong branding, and user-friendly design to create an engaging shopping experience for your customers.
Each Epic Theme is fully customizable and optimized for performance, allowing you to scale and evolve your store as your business grows. Whether you need a fresh new look or a solid foundation to build on, Epic Themes give you the flexibility and confidence to sell more online.
