Finally, One Plan, and One Company that Handles Everything For You on your Website - epicComplete.

Everything your BigCommerce store needs — growth, support, apps, and design — handled by one trusted team.

Proud to be the oldest BigCommerce agency partner, since 2013!

One Monthly Price. Everything Included epicComplete.

PLUS

$200/month

✔ 0-75 BigCommerce
Orders per Month

PRO

$300/month

✔ 76-200 BigCommerce
Orders per Month

PREMIUM

$500/month

✔ 201-1000 BigCommerce
Orders per Month

ENTERPRISE

$750/month

✔ 1001 - 3000 BigCommerce
Orders per Month

ULTRA

$1200/month

✔ 3000+ BigCommerce
Orders per Month

Everything with epicComplete Comes With:
1. Dedicated Account Manager

Your partner in growth — identifying new opportunities, driving revenue, and helping you get the most from Epic.

  • Proactively looking for new revenue opportunities in our epicApps / BigCommerce
  • Recommends new Epic services to maximize your ROI
  • Ensures full use of all Epic / BigCommerce tools
Epic Account Manager interface showing a smiling professional working on a laptop in a modern office setting.
2. BigCommerce VIP Client Support

BigCommerce support that goes beyond basic help.

  • Unlimited expert support for apps, themes, and billing
  • Live guidance for smooth app setup and implementation
  • Help with training, updates, fixes and everyday questions
Epic Client Support representative wearing a headset, assisting customers while working at a desktop computer.
3. 10+ Website Apps That Help You Sell More Online

A suite of powerful apps—already chosen, configured, and supported for you.

  • Grow your revenue with ready-to-use apps
  • Save hours weekly with quick, simple automations
  • Get free video training and hands-on support
EpicApps dashboard displaying a grid of app tools, including eLocal, productAce, popCards, eFDirectory, and epicAI.
4. 30+ Beautiful Designs to Choose From

Professional, high-converting websites built to match your vision and grow your brand.

  • Drive growth with our proven, ROI-focused designs
  • Enjoy access to our constantly evolving design library
  • Built with extra features to help you sell more
Epic Complete themes thumbnail displaying multiple eCommerce website layouts and storefront designs.

*Our themes come as is. If you want us to set up the graphics, extra pages, colors, text, there is an additional cost of $1,500.

Monthly order volume is calculated using a rolling 6-month average to ensure accurate and consistent tier placement. Your base plan tier will be determined by the order volume of your highest-traffic store. For businesses operating multiple online storefronts under epicComplete, an additional $100 a month per website applies.

FREE 30-Day Trial — Everything Included for 30 Days

Get full access to epicComplete with no contracts. Work with our team, use our apps and themes, and see the value for yourself—risk-free.

epicComplete is:

The prefect BigCommerce service for businesses who need a better, more personalized, support experience as well a set of great web apps that give you more control of your website as well as make more money online.

Smiling professional working on a laptop, with WordPress and BigCommerce icons representing website management platforms.
1. Dedicated Account Manager

You’re assigned a dedicated Account Manager focused on helping your business grow. More than just a point of contact, they proactively look for ways to increase revenue and ensure you’re getting maximum value from your Epic services.

Your Account Manager keeps you informed about new revenue opportunities, recommends the right Epic services to improve your ROI, and makes sure you’re fully leveraging every tool available on the Epic platform.

2. BigCommerce VIP Client Support

You gain direct access to experienced BigCommerce specialists who provide hands-on support for your store. Whether you need training, troubleshooting, or help navigating platform features, our team is here to assist.

You’ll receive unlimited expert support for apps, themes, and billing, along with live guidance for smooth app setup and implementation. From updates and fixes to everyday questions, our team helps keep your store running efficiently and without disruption.

More Information
StarCare support thumbnail showing a support specialist wearing a headset, viewing analytics on a desktop with WordPress and BigCommerce icons.
Florist at a laptop in a flower shop, with featured Epic Apps icons stacked on the right.
3. 10+ Website Apps That Help You Sell More Online

You gain access to a powerful suite of revenue-focused apps designed to help your store grow faster. Each app is carefully selected, professionally configured, and fully supported—so you don’t have to research, install, or manage them on your own.

Our apps are built to increase sales and streamline operations through smart, time-saving automations. You’ll also receive free video training and hands-on support to ensure everything runs smoothly and delivers real results.

More Information
4. 30+ Beautiful Designs, Personalized for Your Growth

You’re investing in professionally designed templates built with performance and ROI in mind. Our designs are created to help you grow—combining clean layouts, strong branding, and conversion-focused structure to turn visitors into customers.

You’ll gain access to our continuously evolving design library, with premium templates styled to reflect your brand. We customize each design to ensure your store not only looks polished and modern, but also supports long-term growth.

More Information
Themes thumbnail showing multiple BigCommerce website layouts with eCommerce product pages and homepage designs.
SIGN UP FOR EpicComplete TODAY!

Our Clients Love and Trust Us

We’re proud to partner with over a hundred businesses who trust us to deliver real results and great support!

Excellent
4.8
See all reviews
Jonathon B
Can't ask for a better and more responsive team to trust my online business to! Been working with Brandon and crew for MANY years now, and they just can't be beat - I love our website and it's an extremely important part of our business, as well as tops in features and function, built on a very reliable, advanced foudation. I need our online image to look as professional as our store, and they do this SO well. I've looked at ALL the other florist website providers, and Epic designs and functionality are over the top best, and their apps provided for functionality are incredible pieces of kit, which he never quits adding to them. Brandon (owner) is a floral visionary, and has created a "kit" of functions above and beyond any others I have looked into. I was Brandon's 2nd "customer" (as well as a great friend) more years ago than I can remember, and he never stops creating new functions! I'm tellin' ya' - the man is obsessive, in a very very good way. Look no further.
Response from the owner:Thanks, Jonathon! We appreciate your business and love working with you too 🙂
Marshall Doak
We work with a lot of small businesses at the SOU Small Business Development Center, and now with the SOU PIER Project for Jackson County, and have the ability to judge what makes a company successful or not. The EPIC Team has proven themselves to be professional, responsive and truly interested in the product and client experience. I have a tendency to rate companies on a 2 - 4 basis on a 1 - 5 scale. Not with EPIC, they are absolutely great at what they do best, taking care of their clients needs. The EPIC Team gets a 5, only because that is the top of the scale. They merit extra credit also!
Response from the owner:It was a pleasure working with you, Marshall! We appreciate your business and the review!
Phoenix Helio
The EPIC team has been essential in guiding me properly through the design of my website and effectively communicating my business mission and services. The support I received from EPIC made a world of difference and helped me design my promotions and marketing to attract my ideal clients. Prior to being introduced to EPIC, I consulted with other companies and none of them offered the same insight or quality feedback and support that I found with EPIC.
Response from the owner:Thank you so much for the thoughtful review! We’re honored to have been part of your journey and to help bring your website, mission, and services to life. Our goal is always to provide clear guidance and meaningful support, so it’s great to hear it made a difference. We’re excited to keep working with you as your business continues to grow!
Shannon La Creta
I found EPIC through the BigCommerce Partner Directory. They were super fast, easy to work with, and followed directions perfectly. Communication was excellent — Liza responded quickly and made the entire process seamless from start to finish. We’ll definitely be using them again for future website projects. Highly recommend!
Response from the owner:Thank you, Shannon! We truly appreciate your feedback and are happy to hear you had a great experience working with our team. It was a pleasure collaborating with you, and we look forward to partnering again on future website projects!
Christin Sigworth
Professionals through and through. Hired them for something very specific and they went above and beyond to customize our program and even created a personal guide for how to use it. Highly recommended! Will stick with them for a long time.
Response from the owner:Thank you, Christin! We’re so glad we could tailor the program to fit your needs and provide that extra support. It means a lot to know you’d recommend us—we look forward to working with you for many years to come!
Tyler Lake
Brandon and his team are great at what they do and are super knowledgeable when it comes to web design and development!
Response from the owner:Thanks, Tyler! We really appreciate the kind words. You've been awesome to work with, and we’re confident anyone needing PPC or offline marketing is in great hands with you.
Michelle Meilicke
Building a website sounded like your personal nightmare to me. I started at absolute zero, no clue, no time to figure it out and they basically saved my life. They answered every random question I threw at them (even the ones that started with “this might be a stupid question but…”), and explained everything without making it complicated. Honestly, it felt more like working with friends who actually knew what they were doing, instead of some big scary tech company. They never left me waiting for a response. They were super professional, but also just really cool humans. My website turned out amazing, and I’m honestly still a little shocked at how easy they made it feel. Highly recommend. 12/10.
Response from the owner:Thank you so much, Michelle! We're thrilled to hear you had such a great experience. Our goal is always to make the process easy, supportive, and even a little fun! We're so happy you love your new website. It was truly a pleasure working with you!
Michael Pfeiffer
EPIC was great for a new, revamped skin on our existing BigCommerce website following an acquisition and subsequent rebranding. Brandon, Liza, Moses and the entire support team were great from start to finish! Would def use again. Like with all technical asks and projects there are unforeseen obstacles and forks in the road, and what I liked most about the EPIC project manager, design and support staff was their responsiveness, problem solving, communication, and ultimately follow-through. They are reasonably priced, extremely professional, and engaged at all levels. Thanks again!
Response from the owner:Thank you for your great review, Michael! We’re happy to have been part of your website revamp and look forward to working with you again!
Virginie Dorn
I had questions after purchasing one of their themes and, I must say, I was absolutely impressed by their customer service. They took the time to look into the matter and provide suggestions. Most theme makers we use do not bother to answer if we have questions. Thank you EPIC team!
Response from the owner:We appreciate your feedback, Virginie! Glad we could assist with your theme and provide the support you needed.
Iron Art Glass
I am changing my review because Epic made an effort to show me how to work some of the details in the theme I purchased. Although my initial request was missed, creating some frustration, the company communicated a solution with me and provided the service I required. technology is great when it works, I have optimism that the theme I'm working with will provide the results needed.
Response from the owner:We appreciate you revisiting your review and giving us the chance to assist with the theme. We're committed to ensuring you get the results you’re looking for, and we’re always here to help!
See all of our reviews